Privacy Policy

Last Updated: 23-03-2025

Vision Trust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle user data when providing our WhatsApp notification services. Since we only send notifications and do not collect, store, or process any personal data, this policy outlines our limited interaction with user information.

1. Information We Collect

We do not collect, store, process, or share any personal information from our users. Our service is strictly limited to sending WhatsApp notifications based on user consent or appointment details.

What We Do Not Collect:

Limited Use of Phone Numbers

The only data involved is the recipient's phone number, which is used exclusively for sending notifications via WhatsApp. This phone number is:

2. How We Use Information

Our service is strictly limited to sending WhatsApp notifications to patients regarding their hospital appointments. The process works as follows:

  1. A patient books an appointment with a doctor at our hospital.
  2. Our system sends an appointment reminder or notification via WhatsApp's Business API, which delivers the message to the user.
  3. Once the message is sent, we do not retain any record of the interaction.
  4. We do not track message delivery, read receipts, or any user responses.

3. Third-Party Services (WhatsApp Meta API)

We use the WhatsApp Business API provided by Meta to send notifications. While we do not collect any user data, WhatsApp may process user information under its own policies.

By using our service, you acknowledge that WhatsApp may collect and process certain user data independently of our operations. For more details, please review WhatsApp’s Privacy Policy.

4. Contact Us

If you have any questions about this Privacy Policy or need assistance with your notification preferences, please contact us: